Frequently asked questions
What is the return policy?
All sales are final at Sugared Beauti. However, if you receive an incorrect or damaged item, please contact us within 24 hours of delivery with your order number and clear photos. We'll review the issue and arrange a replacement when appropriate. If a replacement is unavailable, a refund may be issued.
How long does order processing take?
Please allow 5–10 business days for your order to be processed before shipment. Processing times exclude weekends, holidays, and shipping transit time. Once your order ships, you'll receive a confirmation email with tracking information
How can I track my order?
Once your order has been shipped, you'll receive a shipping confirmation email containing your USPS tracking number. You can use this number to monitor your package's delivery progress. Please allow up to 24–48 hours for tracking information to update after shipment.
Do you offer international shipping?
At this time, Sugared Beauti only ships within the United States. However, we're excited about expanding internationally in the future! Stay connected with us for updates on international shipping availability
Will sold-out lip gloss shades be restocked?
Yes! Most of our popular Sugared Beauti shades will be restocked, although availability may vary. Be sure to follow us on social media and check our website regularly for restock announcements, new shades, and exclusive drops. Your favorite gloss might be making a comeback!