Refund policy
Sugared Beauti Return & Refund Policy
At Sugared Beauti, customer satisfaction is important to us! Due to the nature of our beauty and cosmetic products, all sales are final. We do not accept returns or exchanges for change of mind, incorrect shade selection, or personal preference, except where required by applicable law.
Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect item, please contact us at sugaredbeauti@gmail.com within 24 hours of delivery.
When contacting us, please include:
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Your full name and order number
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A description of the issue
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Clear photographs of the item and packaging
We will review your concern and determine the appropriate resolution.
Replacements & Refunds
If your claim is approved, we will arrange a replacement when appropriate. If a replacement is unavailable, a refund may be issued to your original payment method.
Order Cancellations
If you need to request a cancellation, please contact us as soon as possible. Cancellation requests are not guaranteed once an order has entered processing.
Important Information
For hygiene and safety reasons, we cannot accept returns of opened or used cosmetic products for change of mind.
Nothing in this policy limits any rights or remedies customers may have under applicable consumer protection laws.
Thank you for shopping with Sugared Beauti!
Sugar looks good on you. 💕